Gluons want to help your business succeed, so we've put
together a team of people on our support team who are dedicated to doing so.
They're there to help you 24 hours a day, 7 days a week and will do their best
to address any e-commerce questions you might have about your Gluons account.
We've also spent time creating content-rich support articles
and documentation that answer many of the typical difficulties and queries that
our Gluons community members have. All of these are available through our
Our purpose is to assist you in maximizing the potential of
your internet business. Realistically, though, Gluons can and will only help
and support you to a certain extent.
The Gluons support staff is always ready and eager to answer
inquiries about the Gluons product's functioning, user interface, settings, and
other typical instructional questions.
While there are many areas in which we can provide complete
help, please be aware of the following circumstances, which may restrict our
capacity to completely support your difficulties.
If you have a problem with the Gluons platform's
functionality, particularly those that appear to be caused by a suspected
programming error, please notify us as soon as possible by sending a trouble
report, starting a support chat, or calling our helpline.
Posting such issues on the Gluons forums or on social media
networks will prevent us from properly addressing and resolving the problems.
Please assist us in addressing your issues by sending them to our support
services through the appropriate channels.
While we're on the subject of forums, Gluons offers a user
forum to our active merchants as a courtesy so that they may share ideas and
information about Gluons as well as their unique online business experiences.
It is our goal for each client to have a great experience while using the
forum. As a result, when utilizing our community forum, we require that you
follow certain general standards and restrictions.